Pat Baldwin
Pat Baldwin_
Office administrator

Expert clinical care relies on expert support behind the scenes — and that’s where Pat shines.

With a rich and varied career spanning customer service, administration, and event coordination across the UK and the US, Pat brings over 20 years of experience to her role as Office Administrator.

Pat ensures that our clinicians can focus on what they do best: delivering life-changing rehabilitation. She is the first point of contact for many of our clients, families and case managers, offering a warm welcome, clear communication, and exceptional service. Her meticulous attention to detail keeps everything running smoothly — from scheduling to billing and liaising with our external partners.

Before joining Horizon Rehabilitation, Patricia held senior roles in housing services, real estate, event management,

Patricia’s dedication to excellence helps elevate the care we deliver — making her an indispensable part of the Horizon team.

Pat is dedicated to:

  • Ensuring the best possible client experience through responsive, friendly, and professional communication.

  • Managing all aspects of administration and scheduling, allowing clinicians to focus fully on patient care.

  • Handling billing and payments with accuracy and efficiency, supporting transparency and trust with clients and case managers